Refund Policy

At LottieIcon Library, your satisfaction is important to us. If you're not fully happy with your purchase, we’ll do our best to make it right. Please read our refund policy below.

Eligibility for Refund

We offer a 100% refund within 7 days of your original purchase date—no questions asked.
To be eligible:

• Your request must be made within 7 days of purchase.
• You must not have downloaded more than 30 animations from your account.
• The refund must be for a first-time purchase (not a renewal or upgrade).

Non-Eligibility for Refund

We do not offer refunds for:

• Lifetime deal purchases (as these are discounted one-time offers)
• Subscription renewals (users are responsible for cancelling before renewal date)
• Accounts that have excessive downloads or clear signs of asset abuse
• Requests made after 7 days of purchase

How to Request a Refund

To request a refund, email us at [support@email.com] with:

• Your order email or invoice ID
• Reason for the refund (optional but helpful)

We will review and process your request within 3–5 business days.

Refund Method

Refunds will be issued to the original payment method used during checkout. Processing times may vary depending on your bank or payment provider.

Need Help?

If you have any issues with our service, let us help before you cancel.
We’re happy to provide support or walk you through the best way to use the platform.

📩 Contact: support@lottieicon.com